Lee has just shared a case study application of social software in a large global legal firm - the underlying philosophies and principles....don't push the "happy, clappy" sharing philosophies....talk about information flow and efficiencies....
I loved the change in focus away from email dependency and interoffice email spam to RSS / subscription that controls the flow of information - not the email inbox overload...!
Organisational challenges such as IT departments [as many learning & development practitioners know all to well] has to become an enabling function rather than a controlling barrier ... [yes, please - bring it on!]
A question from the audience focused on the issues of publishing and sharing information and policies to manage "inappropriate" behaviour - Lee commented that incorporating social software into organisations is fundamentally not different to the use of email - the publishing, organisational rules, employment contracts still apply! [In other words - think before you post!]
This is probably one of the early case studies in the organisational application of social software and it's exciting to see how successfully embraced it has been - Lee mentioned that the pilot study actually never stopped - it has continued and is expanding!
So - come on learning professionals - stop waiting for someone else to do it - the time is NOW!
PS. Watch out for an exciting project that Lee & I are going to work on in Australia ... more on that soon!
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